At YNA New York, we want you to be pleased with your purchase. If for any reason you are not completely satisfied, you may return or exchange your purchase when it is presented with established proof of purchase in saleable condition. Simply follow the guidelines below:
To return a purchase, your items must meet the following conditions:
- Be returned within 30 days of your delivery date
- Be in its original, unused, unaltered and unwashed condition
- Be returned with original tags and packaging
- Preorders and custom orders are not available for return
- Final sale items are not eligible for returns
YNANewYork.com reserves the right to reject returns which do not comply with our return policy.
All returns require merchandise to be presented in saleable condition and established proof of purchase is required.
Please ship your returned items to:
YNA New York LLC
224 35th Street
Fifth floor Suite 5
NY, New York 10001 USA
REFUNDS
A refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out. Your financial institution may require additional time to process the refund to your account.
Please note that original shipping fees are not refundable.